Cloud Solutions & Managed Backups
At 7LayersTech, we deliver tailored cloud and backup services that enable your business to operate
with agility, security, and resilience. Whether you’re just getting started with cloud or managing a
complex multi-cloud environment, our tiered support model ensures expertise at every step.
We provide comprehensive solutions and support to help you reach new heights.
- Level 1 – Cloud & Backup
Helpdesk Support - Level 2 – Intermediate Cloud &
Backup Support - Level 3 – Advanced Cloud
Engineering & Backup Architecture
Basic assistance for end-users and non-technical operations teams
- Assistance with cloud account access (AWS, Azure, Google Cloud)
- Password resets and identity authentication support
- Initial backup status checks and user alerts
- Restoring basic files/folders from backup
- Ticketing and basic troubleshooting
- Support for cloud file sharing and storage queries
Configuration and troubleshooting of cloud and backup systems
- VM instance provisioning and basic setup
- Cloud-based storage (S3, Blob, etc.) configuration
- Implementation and scheduling of automated backups
- Backup integrity checks and recovery testing
- Identity & Access Management (IAM) policy configuration
- Setting up alerts/monitoring dashboards
- Cloud cost optimization guidance
High-level cloud planning, architecture, and resilience strategies.
- Cloud migration planning and execution (lift-and-shift or re-architecting)
- Multi-cloud strategy and hybrid cloud deployments
- Backup encryption and regulatory compliance (GDPR, HIPAA, etc.)
- Disaster recovery design with RTO/RPO objectives
- High availability (HA) architecture across regions/zones
- Immutable backup solutions and ransomware protection
- BCDR (Business Continuity and Disaster Recovery) testing & reporting
