YOUR LOCAL CONNECTION TO ONSITE IT
Your IT expertise.
Our hands.
On the ground.
Onsite IT support for MSPs and businesses in Germany. Get the physical support your remote team needs, right at your client’s site.
✓ Site-specific coordination ✓ Clear scope before dispatch
The missing link in your remote support.
From the service desk to the client site.
WHAT WE CAN HELP WITH
When remote support needs a local pair of hands.
Tell us what needs to happen at your site. We’ll review the scope and confirm how we can help.
ONSITE SERVICES
Onsite IT support
Physical assistance for workplace IT issues, coordinated with your team and site contact.
ONSITE SERVICES
Smart hands assistance
Eyes and hands at the site when your remote engineers need someone with the equipment.
ONSITE SERVICES
Hardware installation
Discuss device installation, replacement and physical checks for your next site visit.
ONSITE SERVICES
Network assistance
Onsite help with connectivity checks and network equipment, following an agreed scope.
ONSITE SERVICES
Planned IT rollouts
Coordinate the physical work for office equipment changes and scheduled deployments.
ONSITE SERVICES
MSP field support
Extend your team’s reach with onsite assistance at your customers’ business locations.
LOCAL PRESENCE STARTS HERE
Your next client site.
Let’s check the location.
Planning a visit in Germany? Share the city or postcode and the work involved. Availability is confirmed for each request before a visit is agreed.
Germany
Location-based coordination
Share your site location, preferred date and job details. We’ll confirm availability for your request.
No city coverage or response time is guaranteed before confirmation.
SIMPLE FROM THE FIRST REQUEST
From request to site visit.
A clear path forward.
01 / SHARE
Tell us what you need.
Send the site location, issue, required tasks and preferred date.
02 / CONFIRM
Align on the visit.
Confirm availability, scope, access requirements and charges with the team.
03 / COORDINATE
Bring support to the site.
Coordinate the agreed onsite work with your remote team and local contact.
FOR MSPS & REMOTE IT TEAMS
Keep the relationship.
Extend your reach.
Your team understands the client. When the next step needs a physical presence, bring us into the conversation.
Support around your workflow
✓ Coordinate directly with your technical team
✓ Agree on site requirements before the visit
✓ Discuss one-off visits or planned projects
✓ Keep communication focused on the task
LET’S GET TO WORK
Where do you need us on the ground?
Give us the essentials. We’ll use the location and task details to discuss the right next step.
Email our team
info@7layerstech.com
Call us
+49 163 9501659
